SERVICES||OBETH

Services

Best Services

Inbound Services

  • Customer Service

  • Inbound Sales

  • Product Support

  • Queries & Complaints

Customer Service

Customer service is the support you offer your customers – both before and after they buy and use your product/services. This helps them have an easy, enjoyable experience with your brand. Customer service is more than solving a customer’s problems and closing tickets, it takes responsibility for the trust and bonding between the customer and the company.

Inbound sales

Inbound sales refer to situations in which the customer contacts the organization in order to enquire about and/or purchase a product/service. Inbound sales & telemarketing are becoming more profitable than traditional outbound sales. Outsource your inbound sales to us and we provide customized services to satisfy individual requirements.

Product support

Product support focuses on the very tools and knowledge customers need to get the most out of the product. It’s a specific type of customer support that requires a deep understanding of the technology in question as well as the user experience. This is important because business today depend on technology products for their daily operations. If they’re stuck on a technical issue with your products, it may affect a significant portion of their business.

We “Obeth” can give you a very strong support for this problem. So that the organization can only think about development instead of problems, Our highly skillful team will analyse throughly about your product/service in a very short time and provides efficient services to your customer who needs assistance.

Queries & Complaints

Resolving a query or complaint properly will give you a happy and loyal customers. Queries and complaints are common for all products/services, so at obeth we do not just solve the customer’s problem, we make sure the customer is fully satisfied with the end result. Also we take records of all queries and complaints and forward it to the organization. So that they can solve/develop their products/services.

  • Lead Generation

  • Chat & Email support

  • Data Entry

Lead generation

Lead generation is a process of generating consumer interest for a product or service with the goal of turning that interest into a sale. Our experienced team are specialized in converting most of the audience to your customers. We are aware that leads are important for converting to sales, with our Strict Quality Control we only outsource the actual lead to the organization.

Chat & Email support

Chat and Email support is communication between a customer and an agent who represents the brand. It is very important to have a Chat/Email assistance if your product/service is time sensitive. Our Chat & Email support is very effectful, either it’s a prompt or manual we provide accurate support with grammatical knowledge at a unimaginable speed.

Data Entry

Data Entry is the process of digitizing data by entering it into a transferrable format for organization and management purposes. It’s a person based process and is one of the important basic tasks needed when no machine-readable version of the information is readily available for planned computer analysis or processing.

Obeth provide Data Entry, Data Conversion, Data Cleansing, Data Mining, Data Analysis, Data verification & Extraction services. We can work on majority of the formats and we provide high accuracy with a fast turn around time.

Outbound Services

  • Tele Marketing

  • Tele Sales

  • Surveys

  • Lead Generation

Tele Marketing

Telemarketing is the process of selling products or services over the telephone. It is the process of generating leads, making sales or gathering marketing information through tele communication. Telemarketing can be a valuable tool for small and large organizations, in that it saves time and money. Executives at obeth has a huge knowledge in telemarketing, either it’s sales, service or gathering information, our executives will take care and provides best result for your company.

Tele Sales

Tele Sales is the selling of products or services through the telephone. The aim of tele sales is to build repeat business through excellent customer relationships. Our representatives at obeth contact customers on behalf of the company to promote offers or to setup appointments to support the company’s field sales representatives.

Surveys

A survey is a research method used for collecting data from a predefined group of respondents to gain information and insights into various topics of interest. Obeth helps companies develop their product/service based on their customer’s requirements. Our surveys can help the company to build a better product/service to their loyal customers.

We are not only doing online surveys, we are also doing offline surveys based on company’s requirements. We conduct online surveys, Telephonic surveys, Offline one-to-one surveys etc.

Lead generation

Lead generation is a process of generating consumer interest for a product or service with the goal of turning that interest into a sale. Our experienced team are specialized in converting most of the audience to your customers. We are aware that leads are important for converting to sales, with our Strict Quality Control we only outsource the actual lead to the organization.

  • Credit card sales

  • Insurance Sales

  • Product Selling

Credit card sales

Credit card sales are related with the banks. With our effective sales team Obeth assures a guaranted target reach for credit card sales process. With pitching and follow ups Obeth delivers your credit card’s on the customers hand.

  • Customized Pay Per Sale option is available for Credit Card Sales.

Insurance Sales

Obeth covers a wide range of Insurance Sales such as Life Insurance, Health Insurance, Motor insurance, Travel Insurance, Property Insurance, Mobile Insurance, Fire Insurance, Mortgage Insurance etc., With our effective sales team, obeth assures a guaranteed target reach for any insurance types.

  • Customized Pay Per Sale option is available for Insurance Sales.

Product Selling

With our passionate team obeth sell your product via telecalling and or direct sale. Either it's a digital product or a physical product we will take care of the selling part and assure you a best result. We study about the product, we emphasize the perks of the product to customers, we find the customer’s who is showing enthusiasm for the product and ensure that the product has been adequately explained. Our professional team will take care of complete sales part so you can focus on other areas in your organization.

Design & Development

  • Graphic Design

  • Website Design

  • Game Development

  • Application Development
    (Android,IOS)

Graphic Design

Obeth has a dedicated graphic designing team and working with more than 500 companies from 8 countries. Obeth graphics is a sub brand and a leading graphic designing company with a 5/5 star rating in various websites.

Obeth graphics provides services such as logo design, flyer design, Brochure design, business card, embroidery digitizing, lanyard design, corporate package design and vector artworks for screen printing.

Companies can hire our professional graphic designers on an hourly basis/daily basis/weekly basis/monthly basis.

Please visit our dedicated website for more details.

Website Design

We are a creative group with top marks for impressive website design all aroud the world. We create effective websites and digital strategies that makes your business more successful.

Here at obeth we provide fully functional websites which is also mobile friendly. We are specialized in HTML, Wordpress and PHP.

Game Development

Game content development requires a combination of aesthetic and technical execution. Graphic designers interpret the game’s concept; game play experts design the player scenarios including technical specifications, whilst game technology experts create the code.

Application Development(Android & IOS)

Application development is the process of creating a computer program or a set of programs to perform the different tasks that a business requires. From calculating monthly expenses to scheduling sales reports, applications help business automate process and increase efficiency. We “Obeth” can help creating your own customized mobile applications for both Android and IOS. We will be there always, from gathering requirements, designing prototypes, testing, implementation and integration.

PPA & PPL

  • Pay Per Assist[Custom Plans]

  • Pay Per Lead[Custom Plans]

Pay Per Assist(PPA)

We are standing alone from the rest of the crowd with our fabulous PPA plan. With our PPA plans the organization’s don’t have to pay the traditional monthly packages, you can just pay for the assist that we made. With our PPA plans the organizations can save upto 20%-40% of what they are currently paying.

Our PPA plans are suitable for all Inbound Assists such as, Inbound Customer Care, inbound Queries, inbound Complaint, Chat Support, Email Support etc.,

Pay Per Lead(PPL)

Leads and sales will get easier with our PPL plans. With our PPL plans the organization’s doesn’t have to pay the traditional monthly charge, you can just pay for the lead/sale that we generate. If we don’t make any sales throughout a month, you don’t have to pay a single penny. With our PPL plans the organizations can save upto 20%-40% of what they are currently paying.

Our PPL plans are suitable for all Outbound/Inbound sales & lead generations such as Tele Sales, Surveys, Lead generation, Credit card sales, Insurance sales, Product selling, Inbound sales etc.,

Offline Marketing & Support

  • Product Marketing & Development

  • Target Marketing

  • Franchise Marketing

Product Marketing & Development

It refers to the complete process of taking a product to market. It also covers renewing an existing product and introducing a old product to a new market. This includes identifying market needs, conceptualizing the product, building the product roadmap, launching the product and collecting feedback.

Target Marketing

A target market is a group of customers within a business’s serviceable available market at which a business aims its marketing efforts and resources. A target market is a subset of the total market for a product or service.

The purpose of identifying target market is simple : to have a clear understanding of the possible customers that might purchase your product or service in order to direct marketing efforts.

Knowing your target market helps your business craft marketing campaigns that reach and appeal to their customer base. Obeth helps your business to find the right market so that you can focus on improving your product or service instead of worrying about the customer base, With obeth’s target marketing strategy the business can reduce the unwanted use of money in the wrong market. We analyze your product/service and provides the best market which will be categorized as location-based,population-based, lifestyle-based and socio economic-based.

Franchise Marketing

Franchise marketing is any activity that a franchise does in order to grow, these activities can incluse pay per click advertising, email marketing, SEO, trade shows, content marketing, commercials and more..

We are providing operational franchise marketing and franchise development Marketing.

  • Operational Franchise Marketing is any marketing activity that both you as a franchisor and your franchisees do in order to acquire and retain customers.
  • Franchise Development Marketing is any marketing activity that you as a franchisor does in order to sell more franchise locations.
  • Real Estate Marketing

  • Surveys

  • Brand Awareness Programs

Real Estate Marketing

Real estate marketing is a strategy that involves promoting your unique value propositions to the general public to establish a brand, gain customers, increase sales & revenue by closing real estate transactions.

  • We believe all the peoples in the world deserves a piece of land/property, we are on the mission to make it happen by providing your valuable real estate to the appropriate buyer. No matter if it’s a small villa or Burj Khalifa, We will find the suitable customer who fits for the property. We work on a level on which the buyer and seller gets a mutual benefits. We will help the developer to find the right customers at the right time, so that the developers can focus on building the city with marvelous real estates.
  • With the experienced sales support of Obeth, the developers can achieve 2x - 3x growth in a short period of time. We combine the BPO process into Real Estate Market and transfers all the leads into sales.

Surveys

A survey is a list of questions aimed for extracting specific data from a particular group of people. Data collection surveys collects information from a targeted group of people about their opinions, behaviour or knowledge. Surveys helps to improve a product/service/process.

Obeth can conduct various survey programs such as online surveys, paper surveys, telephonic surveys, one-to-one interviews and Email surveys. To get a clear understanding of your customer’s choices, a survey program is essential.

Our experienced team can interact with your customers and all civilians to get a best understanding of what the customers needed. So that you can stay ahead of your competitors always.

Brand Awareness Programs

Whether you’re a new startup or an established business, brand awareness will be a factor that’s central to your success. It’s always been important for people to be familiar with your brand, but today it’s even more crucial. That’s because we’re increasingly shopping online rather than in-store. When consumer walks into a shop, they can more easily discover new products. But when a shopping trip start online, people are likely to search for “specific brand names”. If your brand name is not well-known, There will be fewer people searching for you and you’ll make fewer sales. Compounding the problem further is the fact that brands have never faced so much competition.

So, what can we do? With the skillful and experienced team of Obeth, the brands can get popularized in a very short time. We understand your products/service's full potentials and promote them in our style. We advertise, promote, guide and will make sure that the customers are satisfied with the brand. A satisfied customer is the greatest achievement for business; The more happy customers the brand gets , the more popular it can be.

“A satisfied customer is the best business strategy of all.”